Mr Liu's attention to detail has made JD what it is

The saying "the devil is in the details" is as true for a hard-working student as it is for a huge company. Jingdong, as a new entity with both physical enterprise genes and digital technology capabilities, cannot be separated from Liu Qiangdong's general direction planning, but also the control of details.

Everyone who has interacted with Liu Qiangdong is amazed at the amount of data Liu Qiangdong has in mind. After all, there are only 30 people who report directly to Liu Qiangdong in a company that has tens of thousands of employees. Liu Qiangdong has previously claimed that he rarely communicates with senior executives except for daily morning meetings, and that he fully authorizes the work of his vice presidents.

Although Liu Qiangdong seems to only grasp the general direction, but when it comes to the development of JD and various data, it is very clear. He can clearly tell you: Jingdong currently has six primary logistics, 12 secondary logistics core for everyone and 287 distribution stations in the country; 49% of orders are for same-day delivery to 16 cities; He remembered that JD.com's own delivery now accounts for 70%, and third-party delivery complaints are 12 times higher than its own delivery. In addition, he can easily say that JD currently has more than 4,300 suppliers, 90% of the household appliances directly supply, online shows that the commodity spot rate between 78% and 82%, spot satisfaction rate is 97%, every half hour there are 18,000 products produce price changes. This year, he remembers, he will have meals with delivery workers from 11 stations, and this year's selection base for management trainees is 6,380.

When it comes to future plans, Liu Qiangdong also has a clear plan in mind, such as how much JD's ability to receive orders next year will be improved. Liu Qiangdong likes to use all kinds of data to persuade others, which may be talent, but more importantly, it is Liu Qiangdong's investment and love for Jingdong that enables him to understand Jingdong in every detail and pay attention to the growth of Jingdong as if he cared for his own children.